In some cases, your users must re-authenticate on their computer to generate the QR code. The user did not dismiss the notification. The user has an empty state at reading pane (does not select the option of auto opening the first email). The user is not already using Outlook for iOS and Android. The QR code experience is enabled for the tenant (this experience is enabled by default).

The notification is only generated if the following conditions are met: This QR code is a short lived token that can only be redeemed once. They will be able to scan the QR code to log into Outlook on their phone or tablet. If users choose to send themselves an SMS text message to download the app on their mobile device, a QR code will appear on their computer. These notifications can be managed by the administrator using Exchange PowerShell. In Outlook on the web or other desktop Outlook applications, users may see notifications informing them that they can use Outlook on their mobile device. By scanning a QR code, users can securely authenticate and sign in to Outlook mobile. We rolled back this experience on commercial and enterprise users since we wanted to provide more security and customization for all the different cases they managed.Īs the Microsoft 365 administrator, you can enable your users to sign in to Outlook for Android or iOS app on their mobile devices without having to enter their username and password. The work involved in providing these controls is extensive and the Identity team continues to work on them. Use a QR code to sign-in to the Outlook mobile appsĪs of August 2021, this experience has been put on hold indefinitely for commercial and enterprise users due to organizations' lack of control over them. Learn how to use a QR code to authenticate and download Outlook mobile.

Outlook sign in with qr code